Privacy policy

Privacy Statement

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Privacy Statement

SECTION 1 - INFORMATION WE COLLECT

When you make a purchase from Fluffy Feast, we collect personal information such as your name, address, and email as part of the transaction process. Additionally, when you browse our website, we automatically receive your device’s internet protocol (IP) address, which helps us understand your browser and operating system. If applicable, with your consent, we may send you emails regarding new products, promotions, and updates.

SECTION 2 - CONSENT

How do we obtain your consent? When you provide us with personal details to complete a transaction, verify a payment method, place an order, arrange a delivery, or process a return, we assume your consent to collect and use this information for the specified purpose only. For additional purposes such as marketing, we will either directly request your explicit consent or provide you with the option to decline. How can you withdraw your consent?If you change your mind after opting in, you can withdraw your consent at any time by contacting us at fluffyfeast24@gmail.com .

SECTION 3 - DISCLOSURE OF INFORMATION

We may disclose your personal data if required by law or if you violate our Terms of Service.

SECTION 4 - SHOPIFY

Our online store is hosted on Shopify Inc., which provides the e-commerce platform that enables us to sell our products and services. Your data is stored securely on Shopify’s servers, databases, and applications, all of which are protected by firewalls.

Payment Processing If you choose a direct payment gateway, Shopify stores your credit card details using Payment Card Industry Data Security Standard (PCI-DSS) encryption. Your transaction data is retained only as long as necessary to complete the purchase and is then deleted. All direct payment gateways adhere to PCI-DSS security standards, which ensure the safe handling of credit card information. For more details, you can review Shopify’s Terms of Service and Privacy Policy.

SECTION 5 - THIRD-PARTY SERVICES

Third-party providers used by us collect, use, and disclose your data only to the extent necessary to perform the services they offer. However, some third-party service providers, such as payment processors, have their own privacy policies. We recommend reviewing their policies to understand how they handle your information.

If a third-party provider is located in a different jurisdiction, your data may be subject to that region’s laws. For example, if you make a transaction while in Canada and the payment is processed in the United States, your data may be governed by U.S. regulations, including the Patriot Act. Once you leave our website or interact with third-party links, you are no longer governed by our Privacy Policy or Terms of Service.

Links to Other Websites

Our website may contain links to third-party sites. We are not responsible for their privacy policies and encourage you to review them separately.

SECTION 6 - SECURITY

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Credit card information is encrypted using Secure Socket Layer (SSL) technology and stored with AES-256 encryption. While no method of online transmission is 100% secure, we adhere to PCI-DSS and additional industry security standards.

SECTION 7 - COOKIES

We use cookies to improve your browsing experience. Below are some of the cookies we use:

_session_id – Stores information about your session (referrer, landing page, etc.).

_shopify_visit – Tracks website visits (valid for 30 minutes).

_shopify_uniq – Counts store visits (expires at midnight).

cart – Stores items in your cart (valid for 2 weeks).

_secure_session_id – Stores session authentication.

storefront_digest – Determines site access if the store has a password.

You may disable cookies through your browser settings if you prefer.

SECTION 8 - AGE OF CONSENT

By using our website, you confirm that you are at least the age of majority in your state or province. If you are the legal guardian of a minor, you grant consent for them to use this site.

SECTION 9 - CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this Privacy Policy at any time. Updates will take effect immediately upon posting on our website.

If significant changes are made, we will notify you here, so you remain informed about how your data is collected, used, and disclosed.

In the event of a merger or acquisition, your data may be transferred to the new entity to continue providing services.

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Last Updated: February 16, 2025